Policies & Payment Info

We look forward to serving you. To help us provide you the best service possible, please be familiar with our policies:

 

Price Match Guarantee

We will match legitimate and current (within 30 days) local competitor’s prices on identical items that the competitor has in stock and that we offer for sale – limited to the stock on-hand at the location where the “price match” is requested. Please see stores for details.

 

Returns & Exchanges

All returns and exchanges must be made within 30 days of purchase date. Product must be in original packaging and in resalable condition. Original invoice or register receipt is required. Custom-made or special ordered merchandise cannot be returned. Refunds and credits will be processed via original method of payment. Maximum cash refund is $200.00. Amounts greater than $200.00 will be issued from our corporate office in the form of a check. Please allow seven working days from the purchase date for your check to clear before a refund can be processed. A 15% restocking fee may apply to returns.

 

Payments

We are happy to accept cash, checks or any of the following major credit cards with proper identification:

  • VISA
  • MasterCard
  • Discover
  • Diner’s Club
  • JCB
  • American Express

 

Identification Requirements

Please be prepared to provide a photo ID for the following transactions:

  • HPM Charge Accounts
  • Personal Checks
  • Credit Cards
  • Cash Deposit Orders
  • Traveler Checks

 

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