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Services Doing Business with HPM

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Allow us to provide you the best service possible

We look forward to serving you. To help us assist you, please be familiar with our policies:

Price match - We will match legitimate and current (within 30 days) local competitor’s prices on identical items that the competitor has in stock and that we offer for sale – limited to the stock on-hand at the location where the “price match” is requested. Please see store associates for details.

Returns - All returns & exchanges must be made within 30 days of purchase date. Product must be in original packaging & in resalable condition. Original invoice or register receipt is required. Custom-made or special ordered merchandise cannot be returned. Refunds and credits will be processed via original method of payment. Maximum cash refund is $200.00. Amounts greater than $200.00 will be issued from our corporate office in the form of a check. Please allow seven working days from the purchase date for your check to clear before a refund can be processed. A 15% restocking fee may apply to returns.

Payments – We are happy to accept cash, checks or any of the following major credit cards with proper identification:
  • VISA
  • MasterCard
  • Discover
  • Diner’s Club
  • JCB
  • American Express

Identification requirements – Please be prepared to provide a photo ID for the following transactions:
  • HPM Charge Accounts
  • Personal Checks
  • Credit Cards
  • Cash Deposit Orders
  • Traveler Checks

Mahalo!